1. Introduction

At NeuralPact Technologies (“we”, “our”, or “us”), we take the security of your data and our systems seriously. This Security Policy outlines the technical and organizational measures we take to safeguard client information and ensure the secure operation of our AI-powered solutions.

As a startup focused on AI innovation, we understand the importance of responsible security practices—especially when handling sensitive or business-critical data. While we are early in our journey, we are committed to transparency and continuous improvement.

2. Data Security Measures

2.1 Encryption

We use modern encryption protocols to protect your data:

  • TLS/SSL encryption for all data transmitted over the internet
  • AES-256 encryption for sensitive data stored at rest
  • End-to-end encryption for communications when applicable

2.2 Access Controls

Access to systems and data is strictly limited to authorized personnel:

  • Role-Based Access Control (RBAC) across internal systems
  • Multi-Factor Authentication (MFA) for team members handling sensitive data
  • Least privilege principle enforced to minimize access scope
  • Regular access audits and prompt revocation of unused credentials

2.3 Network Security

We secure our network using:

  • Firewall and intrusion detection systems (IDS/IPS)
  • Routine vulnerability scans and remediation
  • DDoS protection measures to ensure service availability
  • Network segmentation for isolating high-risk environments

3. AI-Specific Security Practices

As an AI-first company, we embed security directly into the design and deployment of our AI systems:

  • Model Security: Preventing model inversion, poisoning, and adversarial attacks
  • Training Data Protection: Ensuring anonymization and controlled access
  • Explainability: Where possible, AI models provide interpretable decisions
  • Bias Audits: Periodic evaluations to identify and mitigate algorithmic bias
  • Human Oversight: Manual review integrated into critical decision pipelines

4. Physical Security

Although our infrastructure is primarily cloud-based, we take care to protect physical access:

  • Secure office entry with access card systems
  • Device-level encryption on employee hardware
  • Proper disposal of sensitive documents and media

5. Security Practices & Internal Standards

While we do not currently hold formal certifications, we align our practices with recognized industry standards. Our team stays informed of evolving security trends, and we regularly assess our systems to minimize risk.

6. Security Incident Response

We maintain a basic but evolving incident response framework:

  • Continuous monitoring of system behavior and logs
  • A designated internal team for handling security concerns
  • Documented escalation processes in case of incidents
  • Post-incident analysis to identify root causes and reinforce controls

7. Vendor and Third-Party Security

We carefully evaluate the security posture of all third-party vendors and tools:

  • Security assessments during onboarding
  • Data Processing Agreements (DPAs) where personal data is involved
  • Contractual obligations to uphold data protection standards

8. Employee Security Awareness

Security is part of our team culture:

  • Security onboarding for new hires
  • Internal workshops on secure coding and data handling
  • Awareness programs around phishing, password hygiene, and device protection
  • Clear internal security guidelines and documentation

9. Contact Us

If you have any questions, concerns, or need to report a security issue or vulnerability, please contact our team at:

📧 [email protected]